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Refunds/Returns

$10.00 AUSTRALIA WIDE FLAT RATE SHIPPING for all orders under $120.00 // FREE SHIPPING for orders $120.00 or over!

DAMAGED OR FAULTY GOODS

If you have received damaged or faulty goods, please email hooray[at]alittlemayhem.com.au with your order number, a brief explanation and photographs of the faults. We will send you a prepaid postage satchel to return the faulty/damaged item. Please include a copy of the receipt when you post the item back to us. We will only accept items returned in their original brand new condition – packaging intact. Once it has been received, we can replace the faulty item as per the original order. If the item is not available, we will offer an exchange of an item of equivalent price, store credit or a refund.

HOW TO ORGANISE

To organize an exchange or refund, you will need to contact us within 14 business days of receipt of your parcel.

We reserve the right to refuse an exchange or refund if the item is not returned in its original brand new condition – packaging intact.

Returns are not applicable to sale items.

WRONG ITEM DUE TO MISTAKES BY US

If you have received the wrong item due to mistakes made by us, please email hooray[at]alittlemayhem.com.au with your order number, a brief explanation and photographs of the wrong item. We will send you a prepaid postage satchel to return the item. Please include a copy of the receipt when you post the item back to us. We will only accept items returned in their original brand new condition – packaging intact. Once it has been received, we can replace the item as per the original order. If the item is not available, we will offer an exchange of an item of equivalent price, store credit or a refund.

 

A Little Mayhem ©2017

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